At Heirloom, we're dedicated to using the best practices in tech to ensure your trust, privacy, and security. As we evolve into a comprehensive platform for preserving and enhancing first-hand history, we want to share our approach to trust and privacy with you.
We prioritize security in every product we create to safeguard your information and honor your privacy. Our commitment to keeping your data secure, handling it responsibly, and empowering you with control over it is unwavering. Protecting your privacy begins with robust data security, and we uphold the highest security standards to keep your information safe.
When you use Heirloom, we may offer you personalized and assistive experiences like automatic annotations and document summarization. Your information stays secure, and whenever possible, we'll offer features that increase your privacy controls.
Your data is stored securely on top of AWS and is backed by their leading cloud technology and standards.
To create a new Heirloom account, we only collect your email address.
We gather performance data and crash analytics to enhance Heirloom's performance and reliability, as well as assist with troubleshooting any issues you may encounter while using our services. This information also helps us prevent abuse of our services and conduct analysis.
Heirloom may develop features that use your information to personalize a digital experience bespoke for you. Whenever we release a feature that uses your data for personalization purposes, you'll be notified and able to opt-in in your settings. You will NOT be automatically opted-in. The choice to use it is yours.
You can take your data with you! Everyone deserves the ability to freely access the content they've shared with us. Once the Document Storage feature becomes available, you'll be able to download your existing data, allowing you to create a backup of your data, keep a copy for yourself, or transfer it to another service if you choose.
Heirloom respects your privacy and enables you to control it. We access your private content only when we have your permission or are required to by law.
We do not scan or read your Heirloom documents to show you ads. We do not sell your personal information.
By using Heirloom, you can trust that we're committed to protecting your privacy and security.